If you need assistance with your Facebook catalog, you can invite ExportYourStore as a user so our team can help troubleshoot and fix issues.
Step 1: Open Your Catalog
Log in to Facebook Commerce Manager
Select the catalog you are using
Step 2: Add ExportYourStore as a User
Go to Users → People
Click Add
Enter the email:
[email protected]Click Next
Step 3: Assign Permissions
In the Assign Access section
Select Manage Catalog
Confirm and send the invitation
Step 4: Notify Support
After sending the invite, contact support via chat and send this message:
“I sent invitations from my FB store [your FB store name]”
📌 Our team will accept the invitation within up to 60 minutes.