If your listings show Invalid Value, Sync Error, or Failed Sync Status when exporting to Whatnot, it is usually caused by incorrect sync settings or missing product information.
Common Causes
Incorrect listing type (Auction vs Buy It Now)
Offer settings not configured properly
Missing or invalid product values
Image or variation settings not properly set
Step 1: Check Your Whatnot Sync Settings
Go to your Products page
Open Sync Settings for Whatnot
You can enable or disable Accept Offers. When enabled, it allows buyer to make offers on your Whatnot listings.
You can also enable or disable Variation Images Sync
If enabled → variation listings will include multiple images
If disabled → only one main image will be used
Review and configure other sync settings then click Save.
Make sure this matches how you want your listing to appear on Whatnot.
Step 2: Re-Export Your Listings
After updating your sync settings:
Select your products
Click Export
Re-sync your listings to Whatnot
Step 3: Fix Invalid or Missing Values
If errors still appear, they may be caused by missing or incorrect product data.
You can fix these by using Export with AI or Fix with AI which detects and corrects missing or invalid values.
Summary
✔ Set correct listing type (Auction or Buy It Now)
✔ Configure offer and variation image settings
✔ Re-export your listings
✔ Use AI tools to fix remaining errors