Some Etsy sync errors happen when shipping information is incomplete or does not match your shipping profile settings.
A common error message looks like this:
Failed:
Your Etsy shipping profile requires weight, length, width and height. Please set valid values for these fields and try again
or
BadRequest: [{"path":"/item/weight","type":"shipping_profile_no_international_option","message":"Invalid Shipping Data"},{"path":"/item/length","type":"shipping_profile_no_international_option","message":"Invalid Shipping Data"}]
Common Causes
1. Shipping Profile Not Linked
Make sure your Etsy shipping profile is correctly linked to ExportYourStore.
If the shipping profile is missing or not assigned, Etsy cannot calculate shipping correctly.
📌 Follow your shipping profile setup guide to make sure it is properly connected.
2. Invalid Weight or Dimensions
Check that your product includes valid:
Weight
Length
Width
Height
Your item must also stay within the limits allowed by your international shipping profile.
For example:
Some shipping profiles only allow items under 4 lbs
Others may only allow items under 2 kg
If the product exceeds your shipping profile limits, Etsy will reject the listing.
How to Fix It
Option 1: Edit Product Details
Open the product and review the shipping values under product details.
Make sure all measurements are entered correctly.
Option 2: Use Export with AI or Fix with AI
You can also use Export with AI or Fix with AI to help detect missing or invalid values automatically.
AI helps:
Validate required shipping fields
Detect missing dimensions
Correct export issues faster
Summary
To fix Etsy sync errors:
✔ Make sure your shipping profile is linked
✔ Check weight and dimensions
✔ Confirm item fits your shipping profile limits
✔ Use Fix with AI or Export with AI