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Why are my Shopify listings not imported?

Learn how to get your Shopify listings imported to our app.

Written by Melanie

To get your Shopify products appear on our app, your Shopify products must be published, must have an "active" status with quantity/stock of at least "1" or more in your inventory. We're unable to import zero quantity listings. You can also follow this link below on how to manage inventory or assign value in your quantity from your Shopify.
​https://help.shopify.com/en/manual/products/inventory/managing-inventory-quantities/bulk-editing-inventory
​

Please check out this video.


Screenshot Guide:

  1. Select your listings.

  2. Click on the three dots icon.

  3. Choose "Include in sales channels"

  4. Select "Online Store" and "Point of Sale" then click "Include Products" button.

  5. After these settings are enabled and saved on Shopify, wait for around 2 hours to get your listings imported to our app automatically.

You can also user our mport settings for Shopify.

You can now independently choose to import:

  • Products with untracked inventory

  • Unpublished products from your Shopify source store

To enable these options, simply:

  1. Go to the Channels page.

  2. Open your Shopify Source settings.

  3. Enable the desired import settings

These new controls give you more flexibility over which products are imported into your store.

If you have any questions, feel free to reach out — we're happy to help! 🙌

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