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How to cancel or change your subscription?

Written by Melanie
Updated this week

You can manage your subscription directly from the ExportYourStore dashboard if it was created on our website.


Steps for Website Subscriptions

  1. Go to Billings in your ExportYourStore account

  2. Find your current subscription plan or tier

  3. Click Cancel bto stop your subscription

You can also upgrade or change your subscription plan from the same page.


Shopify Subscriptions

For subscriptions created via Shopify, billing works differently:

  1. Cancel your subscription from ExportYourStore dashboard

  2. Uninstall ExportYourStore app from Shopify to prevent automatic billing from Shopify’s system

This ensures that Shopify does not continue charging after cancellation.

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