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How to clear cache and fix display issues?

Clearing your browser cache helps refresh the page and fix common display issues.

Written by Melanie
Updated this week

Sometimes pages may not load correctly, buttons may not respond, or information may appear outdated in your ExportYourStore dashboard. This is often caused by old browser cache or stored cookies.


Common Display Issues

You may need to clear cache if you notice:

  • Pages not loading properly

  • Missing buttons or menus

  • Outdated product information

  • Slow dashboard response

  • Marketplace connection problems


How to Clear Cache in Google Chrome

  1. Open your browser

  2. Click the three-dot menu in the top-right corner

  3. Select Settings

  4. Go to Privacy and Security

  5. Click Clear Browsing Data


Recommended Settings

Select:

  • Cached images and files

  • Cookies and other site data

Choose a time range such as All time, then click Clear Data.


After Clearing Cache

  1. Close your browser completely

  2. Reopen the browser

  3. Sign in again to ExportYourStore

This refreshes your session and often resolves display problems.


Additional Tips

βœ” Make sure your browser is updated
βœ” Refresh the page after clearing cache
βœ” Check that the Chrome extension is enabled


Summary

Clearing cache helps fix many common issues by removing outdated browser data.

It is recommended whenever you experience loading, display, or connection problems.

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