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How to fix error on Instagram or Facebook: "This product does not use the domain that you selected for Instagram Shopping"?

Written by Melanie

When adding Etsy listings to Facebook or Instagram Shops, you’ll get a prompt from Facebook to verify your domain. You’ll need to verify your domain on Etsy.com using a code generated by Facebook Business Manager.

To verify your domain on Etsy.com:

  1. Login to Facebook Business Manager and navigate to domain verification page.

  2. Add a new domain and enter your shop URL in this format: shopname.etsy.com

  3. Copy the meta-tag verification code provided by Facebook.

  • Navigate to the meta-tag verification tab.

  • Copy the full code starting with “<meta-name=”.

  1. Sign in to Etsy.com.

  2. Go to Shop Manager.

  3. Click Settings.

  4. Click Facebook Shops.

  5. Paste your verification code from Facebook into the Paste code here box.

  6. Click Connect.

  7. Return to Facebook Business Manager domain verification page and click Verify.

You’ll see a confirmation that your domain is verified. You can now add products to your Facebook catalogs using your listing URL: shopname.etsy.com/listing/ID#

For help with your Facebook Business Manager account, contact Facebook Support.

Reference guide: https://help.etsy.com/hc/en-us/articles/360051633874-How-Do-I-Verify-My-Domain-for-Facebook-Shops?segment=selling

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